COVID OVERLOAD – DEALING WITH THE PRESENT AND THE FUTURE
Jay Harrington’s recent Attorney at Work article (https://www.attorneyatwork.com/30-day-business-development-plan-for-lawyers-during-the-covid-19-crisis/) on creating a business development plan during this difficult time, was right on point. Now is not the time to sell, but to show empathy towards your clients. Think client care versus client service. Here are my thoughts on how to reach out to clients empathically: Pick …
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